1. Introduction
Welcome to OrbeatX Gaming Private Limited ("OrbeatX," "we," "us," or "our"). Your privacy is very important to us. This Privacy Policy explains how we collect, use, store, and protect your information when you visit, register, or interact with any of our services — including our website (www.orbeatx.com), mobile applications, community platforms, NFT marketplace, gaming tools, tournaments, and other online products (collectively, the "Platform").
By using our Platform, you acknowledge that you have read and understood this Privacy Policy and agree to its terms. If you do not agree, please discontinue using our Platform immediately.
This Privacy Policy complies with:
- • The Information Technology Act, 2000 (India) and the Information Technology Rules, 2011
- • The General Data Protection Regulation (GDPR – European Union)
- • The California Consumer Privacy Act (CCPA – United States)
Our goal is simple — to provide transparency about how we collect and use information, ensure your data is protected, and empower you with clear privacy rights.
2. Scope and Applicability
This Privacy Policy applies to all users of OrbeatX worldwide, including gamers, content creators, community members, tournament participants, and investors who interact with any OrbeatX product, service, or feature.
It governs:
- • Data collected from our website, mobile apps, and partner integrations
- • Information shared when registering, logging in, or participating in events
- • Data processed during reward point calculations, token redemption, or marketplace use
- • Any interaction involving OrbeatX communication channels or marketing campaigns
3. Information We Collect
We collect information to provide, improve, and secure our Platform.
3.1 Information You Provide
- Account Information: Name, email address, phone number, username, password, and profile details
- KYC / Verification Data: Government-issued ID, date of birth, or address proof when required by law for reward redemption or compliance
- Transaction Details: Purchases made in our marketplace or participation in tournaments
- Communications: Emails, customer support messages, or survey responses
- Social Interactions: Information voluntarily shared in community pages, chats, or forums
3.2 Information Collected Automatically
- Device and Technical Data: IP address, browser type, device identifiers, operating system, and log data
- Usage Data: Pages viewed, time spent, click paths, referral URLs, and interaction metrics
- Cookies and Trackers: Data used to remember login sessions, preferences, and analytics
3.3 Information From Third Parties
- • Analytics Providers (e.g., Google Analytics, Meta Pixel) for website insights
- • Payment Partners (e.g., Razorpay, Stripe) for transaction confirmations
- • Advertising Platforms for marketing attribution and performance data
4. How We Use the Information
We process data for the following legitimate business purposes:
Account Management
To create and maintain your OrbeatX account
Reward Distribution
To record and update reward points and process OBX redemptions
Gameplay and Community
To personalize your gaming experience and manage tournaments
Customer Support
To assist you with technical or account-related issues
Marketing & Updates
To send offers, news, or updates (with your consent)
Security & Fraud Prevention
To monitor and prevent suspicious or unauthorized activity
Legal Compliance
To meet anti-money-laundering (AML), KYC, and tax obligations
Platform Improvement
To enhance functionality and user experience through analytics
We do not sell your personal information to third parties.
5. Legal Bases for Processing (GDPR)
For users in the European Union, OrbeatX relies on these legal bases:
7. Payments, Rewards, and OBX Redemption
7.1 Payment Information
All monetary transactions are handled by trusted third-party gateways like Razorpay, Stripe, or Binance Pay.
We never store complete payment card details or banking credentials.
7.2 Reward Points (Non-Custodial System)
- • OrbeatX tracks in-platform reward points earned through gaming, tournaments, and community engagement
- • These points represent potential rewards but are not cryptocurrency holdings until redemption
- • All reward points remain in OrbeatX's internal system until converted to OBX Tokens upon user request
7.3 OBX Redemption
- • Users can redeem reward points into OBX Tokens using their own external wallet address (such as MetaMask or Trust Wallet)
- • OrbeatX never stores, manages, or accesses user wallets or private keys
- • Once tokens are sent to a user's external wallet, custody and responsibility lie solely with the user
This ensures that OrbeatX operates under a non-custodial model, providing full user control and blockchain transparency.
9. Cross-Border Data Transfers
Because we operate globally, your data may be transferred and processed in different countries. We use appropriate safeguards — including Standard Contractual Clauses (SCCs) under GDPR — to ensure equivalent data protection standards worldwide.
10. Data Security
We apply multiple technical and organizational safeguards to secure your data:
Encryption (SSL/TLS, AES-256) during transmission and storage
Access controls and multi-factor authentication for internal staff
Regular system audits and penetration testing
Continuous monitoring for unauthorized access
While we implement robust security, no method of transmission over the internet is 100% secure. Users should also protect their credentials and log out after sessions.
11. Data Retention and Deletion
- • Account and gameplay data are retained while your account remains active
- • KYC information may be stored up to five (5) years for compliance
- • Analytics and cookie data are deleted within 24 months
- • You may request deletion of your account by contacting privacy@orbeatx.com
Some data may be retained as required by legal or security obligations.
12. Your Rights
Depending on your jurisdiction, you have the right to:
- ✓Access, review, and obtain a copy of your data
- ✓Request correction or deletion of inaccurate data
- ✓Object to or restrict certain processing
- ✓Withdraw consent at any time
- ✓Lodge complaints with relevant privacy authorities (EU GDPR, CCPA, Indian DPA)
Requests can be made via privacy@orbeatx.com, and we will respond within 30 days.
13. Children's Privacy
Our Platform is not intended for users under the age of 13 (or under 16 in the EU). We do not knowingly collect data from minors. If you believe a minor has submitted personal data, please notify us immediately so we can delete it.
14. Third-Party Services and Links
Our Platform may link to or integrate with third-party services such as:
- • Game studios or content partners
- • Payment gateways
- • Social networks (e.g., YouTube, Telegram, Twitter)
We are not responsible for the privacy policies or practices of these third parties. We encourage users to review each provider's privacy notice.
15. International Users
If you access OrbeatX from outside India, your information will be transferred to and processed in India and other countries. By using the Platform, you consent to this transfer in accordance with applicable privacy laws.
16. Updates to This Privacy Policy
We may modify this Policy from time to time to reflect:
- • Legal or regulatory changes
- • Product or feature updates
- • Operational adjustments
The "Last Updated" date at the top of this Policy will indicate the latest revision. Significant updates will be communicated via email or Platform notice.
17. Contact Information
For privacy concerns, questions, or complaints, contact our Data Protection Officer / Grievance Officer:
Data Protection Officer
OrbeatX Gaming Private Limited
Email:
privacy@orbeatx.comSupport:
support@orbeatx.comAddress:
3156, Rajdanga Main Road, 2nd Floor, Kolkata, West Bengal, 700107, India
We will acknowledge and resolve all complaints as per applicable laws within the prescribed timeframes.
18. Acknowledgment
By using OrbeatX, you acknowledge and agree that you have read this Privacy Policy, understand how your data is handled, and consent to the practices described herein.